Roblox’s three-day outage prompted by “subtle bug”

Roblox is back again on the net immediately after an extended outage which lasted three days. In a submit on the Roblox site, Roblox CEO David Baszucki wrote that the outage was brought on by “a mixture of numerous factors.”&#13

Gamers initially experienced issues logging on to Roblox on Oct 28th, with products and services resuming on Sunday afternoon, Oct 31st. It is really not uncommon for online games, especially new online games, to go through downtime. It truly is additional scarce for the downtime to past so extensive, and to impact a extensive-standing recreation like Roblox.&#13

Baszucki writes that it was an “especially hard outage” to solve. “A main process in our infrastructure became overwhelmed, prompted by a subtle bug in our backend services communications while underneath significant load. This was not because of to any peak in exterior visitors or any certain working experience. Fairly the failure was brought on by the expansion in the range of servers in our datacenters. The final result was that most providers at Roblox have been unable to properly connect and deploy.”&#13

That the outage was not triggered by a specific expertise appears to be like a reference to rumours that the outage was prompted by overwhelming demand from customers for a Chipotle burrito giveaway which also commenced on Oct 28th. &#13

The submit on the Roblox web page suggests that to “the greatest of our understanding”, no player information was missing. They also say they will launch additional depth about the outage in long term, including the actions they system to choose to stay clear of it taking place once again, and that they will “will carry out a coverage to make our creator neighborhood economically entire as a final result of this outage.”&#13

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Originally posted 2021-11-11 12:40:20.